Store Policy

These General Terms and Conditions of Sale govern the sale of merchandise by Seven Brahmi (7B), LLC (www.sevenbrahmi.com), subsidiary of Seven Brahmi LLC of United States of America. Your use of the Site to purchase merchandise or otherwise, indicates your agreement to follow and to be bound by these terms.

Placing an Order

You can either place your order online at www.sevenbrahmi.com or by simply emailing us with the product code you'd like to order at sevenbrahmi@gmaili.com. The sales representative will get back with you in the next 48 hours. All orders are subject to written acceptance by 7B.  Orders will be confirmed in writing by e-mail.

If you wish to cancel the order, please email us immediately sevenbrahmi@gmaili.com with the reason, we wish to ALWAYS work with you!

Product Images

We try our best to display colors and details online as closely to the piece you will actually receive.  Slight variations in color/lighting of the product may happen.  If the customer has any questions about a product, they may contact the customer service department by emailing sevenbrahmi@gmaili.com.  

Availability

7B reserves the right to change the assortment of items offered on the www.sevenbrahmi.com website from time to time without prior notice to the customer.  7B will not be liable if any product is out of stock or otherwise unavailable at the time of placing the order. In the circumstance that any item a customer selects becomes unavailable after confirmation of the order, the customer service unit will inform the customer by  email as soon as possible and offer a complete refund if the item will not be restocked. In other cases buyers can request an adjustment to be made and have another style shipped by paying the balance, differential cost. 

Special Orders

If your item is a "special order", please allow 4-5 weeks for delivery depending on the order. If your item is in stock it will be shipped out the next business day. Special or pre-orders can only be canceled within 24 hours of placing the order. These are non-refundable.

Cancellation

Orders can be canceled up to 24 hours after placing.

Please immediately email sevenbrahmi@gmail.com with any changes or cancellation requests.

Kindly note that Pre-orders cannot be canceled or transferred over to other styles. Once your order has been processed, we will be unable to modify the contents of your order. In the event that we missed your email (due to holidays/weekend) and the order has been shipped by the warehouse, unfortunately we cannot cancel and return shipping must be paid by the buyer.

An order isn't considered canceled till you receive a "cancellation" notification from us. We apologize for any inconvenience and will do our best to assist you.

Prices & Payments

The prices of 7B products are indicated in U.S. dollars, excluding taxes and shipping costs. 7B charges state, county and local tax as required by applicable law.

7B reserves the right to modify the price of products offered on the www.sevenbrahmi.com website at any time without prior notice to the customer. The customer will be charged the prices displayed on the site at the time the order was confirmed.

We accept all major credit cards.

 Discount Codes

Promotions/discount codes cannot be applied to past or previous orders. They can only be applied to new orders. Please contact us for the validity of coupons.

Installment Payments                                                               

Products ordered by customers will remain the property of 7B until  full payment has been received. If there is any problem with payment, the customer is responsible for returning the goods received to 7B immediately upon request. The customer accepts all risk for the goods (including loss, theft, or damage of any order) upon shipment.

Import Tax and Fees     

International buyers are responsible to pay all fees associated with importing goods into their home countries.

Avoiding Errors

All buyers are responsible for providing the correct delivery address during checkout.  If an incorrect address is provided, and the package is lost or returned in transit, 7B is not liable and no refunds or replacements will be issued for the shipping fees and product, unless insurance is requested.

Shipping

Shipping varies by the season as logistics cost fluctuate.

Shipping charges are flat $5.00 per package + $5 USD for each additional package for smaller items.

Shipping charges are flat $10.00 per package + $5 USD for each additional package for handbags.

If an order qualifies for free shipping but is returned by the buyer, applicable (whether domestic or international postage) shipping fees will be applied to their balance and deducted from the refund before it is issued back to their original method of payment.

The order will ship out next business day and will be delivered within 7 to 9 business days from the shipment date.

Please note: Saturday and Sunday is not counted as a "business day".